Terms of Use

These Terms of Service for nortoncomsetupnorton.com. (this “Agreement”) is a legal agreement between you (either an individual or an entity that you are representing, hereinafter “you”) and nortoncomsetupnorton.com and its suppliers and licensors (collectively nortoncomsetupnorton.com”) for the nortoncomsetupnorton.com Services (“Services”). By using for or purchasing the services or by accepting this agreement you acknowledge that you have read this agreement, that you understand it, that you agree and accept the terms as presented herein. If you do not agree to these terms and conditions, do not apply for, accept, use or purchase the services. The Services include new products, product changes, upgrades, support and other services. You may only receive the Services if you are a Service subscriber in good standing with a valid, account with nortoncomsetupnorton.com.The services are for a limited Time only, failure to use the services within the subscription period shall not grounds for a REFUND of ANY FEES PAID

Terms defined in these Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to these Terms and Conditions. Software, Materials, Services and other related information are collectively referred to as “Content.” “Services” means nortoncomsetupnorton.com’s Support Services, which are nortoncomsetupnorton.com’s chat and phone based Software Troubleshooting Services as set forth on the nortoncomsetupnorton.com web site. The Services include virus diagnosis, virus removal, PC tune-up, Internet login protection, email account setup, software installation, printed setup, printer support, and general computer trouble shooting services. The scope of the services is subject to change without notice, and nortoncomsetupnorton.com may discontinue or modify the Services in its sole discretion.

Subscription Period means the time period that Subscriber is eligible to receive the Services. The Subscription Period shall commence on that date the Services are subscribed to and shall terminate after three months or the period specified in the chosen package. Technical Support Services are provided only via phone, Internet chat and remote desktop sharing. Services are provided upon Subscriber’s contacting nortoncomsetupnorton.com support as explained on the nortoncomsetupnorton.com Subscriber authorizes nortoncomsetupnorton.com to configure its computers and delete the files that nortoncomsetupnorton.com deems unnecessary to a computer’s operation. Subscriber gives nortoncomsetupnorton.com express permission to alter the registry of any computer receiving the Services as needed to provide the Services. The Services may require additional software. Subscriber gives nortoncomsetupnorton.com express permission to install, configure, and use such software on Subscriber’s computers.

To provide the Services, nortoncomsetupnorton.com must access a computer or network receiving the Services over the Internet. A high speed Internet connection is highly recommended in order to avoid delays or problems with the Services. Subscriber is solely responsible for providing an Internet connection and access to its computers. Subscriber must assist nortoncomsetupnorton.com in any manner necessary to diagnose the computer and provide the Services. Failure to fully cooperate with the nortoncomsetupnorton.com representative shall be considered a breach of this Agreement. All instructions and steps taken in providing the Services shall be left to the nortoncomsetupnorton.com representative’s sole discretion. Subscriber warrants that use of the Services complies with all applicable computer and network policies. Prior to receiving the Services, Subscriber must have administrator rights to the computer, have a back-up of all data on the computer, and provide nortoncomsetupnorton.com with correct and accurate information.